Privacy Policy for Real Gift Services, Inc.
We last modified this Policy on 12/09/08.Real Gift Services Inc. respects your Privacy and has created this Privacy Statement in order to demonstrate our commitment to your Privacy. This Privacy Policy governs the Site www.givereal.com. This policy describes the ways in which we collect, store, use and protect your personal information. “Personal Information” is defined as information that can be used to identify you such as your name and e-mail. By using this Site, you agree to this Privacy Policy. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. In addition, if the revised version includes a material change, we will provide you with 30 days’ prior notice by posting a prominent notice of the change on the "Policy Updates" page of our website.
How we collect information about you
When you visit GiveReal.com, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website. This Web Site Navigational Information is logged to help diagnose technical problems, to analyze trends, to track users' movements around the site, and to administer our Site in order to constantly improve the quality of the Site and our Service. We may also track and analyze individual usage and volume statistical information ("Aggregated Information") from our visitors and customers. None of this information is tied to your personally identifiable information.
If you open an account by registering on our Site, we collect the following types of information from you:- Contact information - your name, email and other similar information such as your date of birth.
- Financial information - the bank account numbers and credit card numbers that you link to your GiveReal.com account.
Ordering
GiveReal.com order forms request data from users including: Contact information such as name and financial information such as credit card number, expiration date, billing address, and billing phone number. This information is used for billing purposes, to fill customers' orders, and, when appropriate, to verify that the customer is of legal age. If we encounter difficulty when processing an order, this contact information is used to contact the user. This information is harvested from a secure area and encrypted for our customers' protection. It is not sold or shared with third parties for their promotional purposes.
When you are using our Service, we collect information about your account transactions and we may log the IP address of your computer or other access device for fraud prevention purposes.
Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.
Third Party Personally Identifiable Information
GiveReal.com obtains information through Facebook’s 3rd party application platform from users who opt-into supporting the www.Givereal.com application on Facebook.com by adding the www.Givereal.com application to their Facebook profile. Adding this application allows the user to export their Facebook profile information and that of their “Friends” profiles into their www.Givereal.comaccount to facilitate the Service of sending them gifts through www.Givereal.com . GiveReal.com collects third party personally identifiable information such as date of birth and other information present in a users “Friends” Facebook profile such as their name, email address and physical address when the user opts into www.Givereal.com’ s Facebook Application. This third party information is governed by Facebook's privacy policy (http://www.facebook.com/policy.php) and is stored by GiveReal.com within the Facebook application developer guidelines (http://developers.facebook.com/terms.php). How we use cookies
When you interact with the Site, we try to make that experience simple and meaningful. When you visit our Site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer's hard drive and are used to indicate whether you have visited the Site previously. We use cookies on our Site for a number of purposes. We send a "session cookie" to your computer when you log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session, so that we don’t need to ask you for your password on each page. Once you log out or close your browser, this cookie expires and no longer has any effect.
We also use persistent cookies for other purposes such as to display your e-mail address on our sign-in form, so that you don't need to retype the e-mail address each time you log in to your account. While these cookies may contain your personally identifiable information such as your email, we don’t share this information with any third parties for their promotional purposes.
We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of those areas of our website that require you to sign in.
Third Party Cookies: We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our Site to help us administer our Site and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual website visitors to any personally identifiable information.
Surveys & Contests
Our site requests information from users via surveys and contests. Participation in surveys and contests is voluntary and the user can choose to disclose information or not. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code and age level). Contact information will be used to notify the winners and award prizes. This information may be used for marketing opportunities by www.GiveReal.com if authorized by the registrant, and will also be used for purposes of monitoring or improving the use and satisfaction of this site. Your choice of whether to participate in a contest will have no effect on your ability to access or use the rest of our website. All contests are subject to rules that will be available with each particular contest.
Links
This web site contains links to other sites. Please be aware that this Site is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each site that collects personally identifiable information. This privacy statement applies solely to information collected by www.GiveReal.com .
How we protect and store personal information
Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.
We store and process your personal information on our computers in the US, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We use computer safeguards such as firewalls and data SSL [Secure Socket Layer] encryption to protect your sensitive information, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
How we use the personal information we collect
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. We may use your personal information to:
- provide the services and customer support you request;
- process transactions and send notices about your transactions
- resolve disputes, collect fees, and troubleshoot problems;
- prevent potentially prohibited or illegal activities, and enforce our User Agreement;
- customize, measure, and improve our services and the content and layout of our website;
- send you targeted marketing, service update notices, and promotional offers based on your communication preferences;
- compare information for accuracy and verify it with third parties.
How we share personal information with other parties
We may share your personal information with:
- Service providers under contract who help with parts of our business operations; (fraud prevention, bill collection, marketing, technology services). Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own promotional purposes.
- Law enforcement, government officials, or other third parties when we are compelled to do so by a subpoena, in response to a formal request in a civil action, court order or in complying with a judicial proceeding.
- we need to do so to comply with law
- Other third parties with your consent or direction to do so.
GiveReal.com will not sell or rent any of your personal information to third parties in the normal course of doing business for their promotional purposes and only shares your personal information with third parties as described in this policy.
How you can restrict GiveReal from sharing your personal information
Federal and state laws allow you to restrict the sharing of your personal information in certain instances. However, these laws also state that you cannot restrict other types of sharing. Because we have chosen to refrain from certain types of data sharing, the only type of sharing of your personal information that you may restrict is as follows:
If you do not want GiveReal to share your personal information with other financial institutions for the purpose of marketing our jointly offered products to you, please contact us at support@givereal.com .
How you can access or change your personal information
You can review and edit your personal information at any time by logging in to your account and clicking the “Settings” tab.
Sale of Our Company
As a natural consequence of the development of our company, we could be sold to another company. In the event that another company acquires us or a significant portion of our assets is sold to another company, all customer data including financial records and consumer information collected on GiveReal.com may be transferred to the new company. You will be notified via email & a prominent notice on our Site of any such change in ownership or control of your personal information.
How you can contact us about privacy questions
If you have questions or concerns regarding this policy, you should contact us by using this form or writing to us at:
Real Gift Services, Inc.594 Broadway
New York, NY 10012